Refund policy

Return & Refund Policy

At Zyfit, customer satisfaction is important to us. If you’re not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

To be eligible for a return:

The item must be unused, unworn, and in its original condition
The item must be returned with original packaging, tags, and accessories
Proof of purchase (order ID or invoice) is required

Products that do not meet these conditions may not be accepted for return.

2. Return Timeframe

Returns must be initiated within 3-4 days from the date of delivery.
Requests made after this period may not be eligible for return or refund.

3. How to Initiate a Return

Include your order number, reason for return, and images (if applicable). Our support team will guide you through the next steps.

4. Refund Process & Timing

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed within 3-4 days.
Refunds will be issued to the original payment method.

Please note that it may take additional time for your bank or payment provider to reflect the refund.

5. Exchange Options

Exchanges are available for eligible items, subject to stock availability.
If the requested replacement is unavailable, a refund or store credit may be offered instead.